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Project Center Resources

Everything you need in one place — forms, requirements, and guidance for working with Minnesota Power.


Fix-It Letters notify customers when Minnesota Power identifies a potentially hazardous or unsafe condition on customer-owned equipment. It is the customer's responsibility to correct the issue. If the condition is deemed hazardous, power may be disconnected without notice to protect you, other customers, the public, utility personnel, and utility-owned equipment. If power is not disconnected immediately, you will receive a Fix-It Letter explaining what needs repair.

Work with a licensed electrician, your State Electrical Inspector, or the State's contractor resources to determine repair requirements. Repairs should be completed as soon as possible. If repairs are delayed, Minnesota Power will disconnect service. Stay in contact with Minnesota Power about your repair progress—if you are actively working on a solution and conditions do not worsen, we will work with you on timing deadlines.

Minnesota Power's Fix-It Process

When an unsafe situation is found which does not require immediate disconnection, Minnesota Power will:

  • Send a letter explaining terms and conditions to all relevant parties.
  • Attempt to keep power on until repairs are completed.
  • If repairs are not completed within the specified timeframe, power will be disconnected for safety.

Customers must provide Minnesota Power with the following:

Once required steps are completed, Minnesota Power will reconnect service during normal business hours. After-hours reconnection is available for an additional fee.

Important: Failure to provide the required inspection documentation will not result in an extension of the disconnection schedule.

For questions, contact Minnesota Power at (877) 535-0394 or fixit@mnpower.com.

The chart below shows which requirements apply to different types of repairs.

Type of Work 200 amp
level bypass
required
Electrical Permit
required by
Minnesota Power*
Point-of-Attachment Repair or ReplacementNONO
Overhead to Underground ConversionsYESYES
Replacement of Privately-Owned Cable on Load Side of Meter (Overhead or Underground)YESYES
Weatherhead RepairNONO
Weatherhead ReplacementNOYES
Mast RepairNONO
Mast ReplacementYESYES
Lug ReplacementNONO
Roofing/Mast Flashing ReplacementNONO
General Socket or Service Panel MaintenanceNONO
Replacement of Service Panel (with equal or greater amperage rating)YESYES
Permanent Generator InstallationYESYES

*Governing Authority may require Electrical Permits for repairs or replacements different than this list. Please contact your local electrical inspector to determine if a permit is required.

If the meter socket is on a customer-owned structure for overhead service, the following diagram shows the ownership of the equipment.

Diagram showing utility-owned equipment versus customer-owned equipment

Utility-owned vs customer-owned equipment reference diagram.


The following are requirements of OSHA regulation sections 1926.416(a)(1) and 1926.1408(a)(2).

Protection of Employees

1926.416(a)(1): No employer shall permit an employee to work in such proximity to any part of an electric power circuit that the employee could contact the electric power circuit in the course of work, unless the employee is protected against electric shock by deenergizing the circuit and grounding it or by guarding it effectively by insulation or other means. (This requires a minimum clearance of ten feet for lines rated 50 kV or less, phase to ground.)

Power Line Safety (up to 350 kV)—Equipment Operations

1926.1408(a)(2): Determine if any part of the equipment, load line or load (including rigging and lifting accessories), if operated up to the equipment's maximum working radius in the work zone, could get closer than 20 feet to a power line. If so, the employer must meet the requirements in Option (1), Option (2), or Option (3):

  • Option (1)—Deenergize and ground: Confirm from the utility owner/operator that the power line has been deenergized and visibly grounded at the worksite.
  • Option (2)—20-foot clearance: Ensure that no part of the equipment, load line, or load (including rigging and lifting accessories) gets closer than 20 feet to the power line by implementing the measures specified in paragraph (b) of this section.
  • Option (3)—Table A clearance.
Table A — Minimum Clearance Distances
OSHA Table A minimum clearance distances by voltage
Voltage (nominal, kV, alternating current) Minimum clearance distance (feet)
Up to 5010
Over 50 to 20015
Over 200 to 35020
Over 350 to 50025
Over 500 to 75035
Over 750 to 1,00045
Over 1,000 (As established by the utility owner/operator or a registered professional engineer who is a qualified person with respect to electrical power transmission and distribution.)

Note: The value that follows “to” is up to and includes that value. For example, “Over 50 to 200” means up to and including 200kV.

Customer/Contractor Responsibility

It is the responsibility of the customer/contractor to contact Minnesota Power to provide cover-up and to provide payment for the work requested, whether it is for residential service lines/equipment or commercial primary lines/structures. In accordance with NESC and OSHA work rules, insulating cover-up is installed to protect energized facilities from incidental contact.

The following charges apply for the installation of cover-up during normal working hours. The linear measurement is a point-to-point measurement along the span and is independent of the number of conductors covered. Ex: a 100' span of 3-phase primary with neutral and a 100' span of secondary triplex each have a linear measurement of 100'.

Cover-Up Linear Distance Charges
Less than 60' or one monthNo charge
>60' or an extended duration of timeEstimate required*

*Costs are estimated by a Distribution Service Representative or Engineer. In most cases, the estimate will be the actual cost. Increased charges may result from more complex installations. A site visit may be necessary to estimate additional charges.

To schedule or ask questions, call 218-720-2757 or 1-800-228-4966.


If power has been off for more than one year, Minnesota Power requires a licensed electrical contractor to inspect all customer-owned equipment and certify it is safe to energize. Minnesota Power does not inspect or repair customer-owned equipment. Additional steps may be required depending on how long the service has been disconnected and other site conditions.

Please contact Minnesota Power at newconstruction@mnpower.com or 1-877-535-0394 to verify the requirements for your service. The customer must also contact our Call Center at 1-800-228-4966 to establish an account for billing prior to being re-energized.

Required Documentation

To re-energize service, a licensed electrical contractor must either submit a Safe to Energize Form, letter, or email.

The letter or email must include:

  • Electrical contractor's name, electrical license number, and contact information
  • Service address
  • Customer name
  • A statement verifying they have inspected the electrical service, and it is safe to re-energize
  • For any electrical work done that requires an electrical permit, the electrical permit number is required

How to Submit

Send contractor letters and electrical permit copies to Minnesota Power:


Review detailed meter socket and installation requirements based on your service type:


Application & Request Forms

Meter Specifications

Metering Cabinets & Transition Enclosures

Padmount Clearance & Placement

Transformer Specifications (kVA Ratings)

Engineering Drawings & Technical Specs

Lighting



Questions?

Call us at 1-877-535-0394 or 218-355-2644, or email newconstruction@mnpower.com